State Farm® Insurance Agent Ryan Hendrix
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cynthia Smith
November 14, 2024
5
out of
5
rating by Cynthia Smith
"Katie Mattiucci was outstanding she took time with me making sure I had complete understanding of the matter at hand answering all questions and very informative on what I needed. Great assess too your establishment"
Ciera Andrews
November 13, 2024
5
out of
5
rating by Ciera Andrews
"I’ve had the best experience with Ryan Hendrix, State Farm! Katie Mattiucci has been huge help! They have a great team!"
We responded:
"Thanks so much for the kind words Ciera, you are so sweet. We really appreciate your business. Please tell all your friends and family about us. We do reward our customers for referrals. "
Deysi Osorio
October 8, 2024
1
out of
5
rating by Deysi Osorio
"I had a bad experience with this office. One of the agents was very rude and unprofessional. I canceled my life insurance policy years ago but they continued it as active and was refusing to send me the cancellation paperwork. Do not recommend!!!!"
We responded:
"Deysi, I am so sorry about your experience with Allen. As you know (being a team member yourself for the past month) being a team member of a State Farm agents office, we deal with miscommunication all the time. When replacing a life insurance policy at one office, in this case rewriting it at another, we always ask for the life policy document back so an unsuspecting family member doesn't believe it to be in force, should you not be around to direct them otherwise. It just causes confusion to have a document laying around that isn't alive. It would be like having a Will, getting divorced, changing the Will, and then leaving the original Will with your attorney to figure out which Will is real. That would just confuse things. In this situation because during the conversation the phone was being handed back and forth from you to other individual team members in another State Farm office, and Allen being confused on whom he was talking to you can see how we got confused and concerned for the spread of your private information. Even when it is another State Farm office, when it comes to a clients personal info we guard it heavily, especially when we don't feel like the information is safe to speak about. This is what Allen felt like in this random occurrence. I'm really sorry that he hurt your feelings by being so direct. I apologize again. Thanks very much for the grace and understanding about the whole thing. We appreciate you."
Adal Arasan
September 29, 2024
5
out of
5
rating by Adal Arasan
"@Katie from Ryan Hendricks State Farm agent who always gave me the best deal and so kind and response every questions and been very helpful"
We responded:
"Thank you so much Adal. We really appreciate the kind words and you for your business."
Katie Nino
August 12, 2024
5
out of
5
rating by Katie Nino
"Katie helped get my insurance together in under ten minutes and I got an amazing price for my renter and car insurances. If you're looking for someone patient and amazing to talk to about your insurance she is your person! Thank you Katie!"
We responded:
"Thanks so much Katie. We really appreciate your kind words. Don't forget to tell your friends about us."
Cody Carpenter
August 1, 2024
5
out of
5
rating by Cody Carpenter
"Ryan is a fantastic agent and a leader in the community of Braselton!"
We responded:
"You da man Cody!"
brent ledford
July 25, 2024
5
out of
5
rating by brent ledford
"Just switched back to State Farm today after my insurance company raised my rates for no reason. Dealt with Katie Mattiucci, she was great and had me sorted out in no time. Good rates and great customer service. Highly recommend."
We responded:
"Thanks so much Brent. We really appreciate you and your family."
Tricia Moss
July 16, 2024
5
out of
5
rating by Tricia Moss
"We have been a Ryan Hednrix State Farm customer for decades. My representative, Katie, is communicative, flexible, punctual, and delivers excellent customer service. I would highly recommend this group for all your insurance needs. Thank you Katie and the Ryan Hendrix team for meeting all our needs and exceeding all our expectations!"
We responded:
"Thanks so much Tricia! We really and truly appreciate you."
Sai Sravani Vennam
July 8, 2024
5
out of
5
rating by Sai Sravani Vennam
"I had an excellent experience with Katie Mattiucci regarding my auto insurance. Her customer service was outstanding, and she went above and beyond to assist me. Katie's professionalism and dedication made the process smooth and stress-free. I highly recommend her for anyone seeking top-notch service and support with their insurance needs."
We responded:
"Thanks so much!!!! We don't have a job without you so don't be a stranger."
jack Baldwin
July 8, 2024
5
out of
5
rating by jack Baldwin
"Katie was awesome providing a quote and updating our policies. I would recommend Ryan Hendrix State Farm."
We responded:
"Thanks so much sir. We really appreciate it. Please tell all your friends and family about us."
suzanne cartwright
July 5, 2024
5
out of
5
rating by suzanne cartwright
"Katie is the best! Handles everything my unorganized self throws at her and keeps my insurance accurate and organized ! Thank you Katie for all your hard work !"
We responded:
"Thanks so much Suzanne! You are the best."
Stephanie brown
July 4, 2024
5
out of
5
rating by Stephanie brown
"Mr. Ryan was thorough in our annual review. He made meaningful suggestions for changes to our coverage, and informed us of opportunities State Farm offers, that will make our lives safer and more efficient. THANK YOU!"
We responded:
"Thanks so much for the kind words. Just trying to add max value. We don't have a job without you."
Ben Eades
May 14, 2024
5
out of
5
rating by Ben Eades
"Kind, welcoming and professional. If you live in Braselton get your insurance here!"
We responded:
"Thanks so much Ben. We really appreciate it. Please tell your friends and neighbors about us. Let us know if there is anything we can do to help."
Kenny Crysler
May 7, 2024
5
out of
5
rating by Kenny Crysler
"A friendly and extremely knowledgeable staff is what I've experienced with Ryan Hendrix and his staff. Great people who can spell out your options and have helped me make good decisions and save money. Thank you !!"
We responded:
"Thanks so much Kenny. I really appreciate it. Please let us know if we can help in any other way. Don't forget to tell your friends about us."
Kaley-Jane Hadley
April 11, 2024
5
out of
5
rating by Kaley-Jane Hadley
"Made things very quick and easy. Very professional and helpful. Patient and clear with taking and answering questions."
We responded:
"Thank you so much. We don't have a job without you. Please let us know if there is anything else we can help with. We'll see you at your annual review. Don't forget to tell your neighbors about us."
delores hendrix
February 17, 2024
5
out of
5
rating by delores hendrix
"Best agent ever!!!!"
We responded:
"Best mom ever! Hahaha. Thanks for letting me help protect you and your stuff mom. Love."
Debby Allen
February 12, 2024
5
out of
5
rating by Debby Allen
"Very personable and knowledgeable. Listens to my needs and gives helpful suggestions."
We responded:
"Debby, you are so sweet. Thank you so much for the kind words. Please don't forget to tell your friends about the value that we can add to their lives as well. Thanks again!!! You are the best."
Allison Wright
February 5, 2024
5
out of
5
rating by Allison Wright
"I have been with Ryan Hendrix for quite a long time and have never been disappointed! The staff are super helpful and explain everything in detail as well as helping explain coverages. I would highly recommend! Fantastic customer service..."
We responded:
"Thanks so much Allie! You are the best. Please let us know if there is anything else we can do for you. We don't have a job without you! Thanks again for the sweet words."
Blake Skipper
January 23, 2024
5
out of
5
rating by Blake Skipper
"The customer service and information they provided was great!"
We responded:
"Thank you so much Blake. We really appreciate your kind words. Don't forget to tell your friends about us as well. Let us know if you need anything else. Thanks again!"
Jon McLain
December 21, 2023
5
out of
5
rating by Jon McLain
"Spoke with Katie, great service and fast."
We responded:
"Thanks so much for your kind words Jon. We really appreciate your business and you allowing us to help protect you and your family."
Hilda Poole
October 5, 2023
5
out of
5
rating by Hilda Poole
"Good service and friends to count on"
We responded:
"Thank You, Hilda, you are very much appreciated! Please tell your friends and neighbors about us. We don't have a job without you so thanks very much again for the kind words."
Ana Willis
October 2, 2023
5
out of
5
rating by Ana Willis
"I recently had a car accident and the team at Ryan Hendrix's location was so helpful and supportive. Katie helped guide me through the steps I needed to take after it happened. I felt a sense of security and comfort knowing someone was there to help me navigate the unknown."
We responded:
"Thanks so much Ana. We really appreciate you and your kind words. Please let us know if you need any more help or support. We don't have a job without you."
Bruce Lee
September 19, 2023
5
out of
5
rating by Bruce Lee
"Tiffany Ellis. She did a Fantastic job. She won me over by her knowledge and her love for helping her customers. She is a Rock Star."
We responded:
"That is so nice of you Bruce. Being a new team member is always a challenge. To hear from customers that one of our newbie's is flourishing is absolutely wonderful. Please tell all your friends and family about us and once again thanks very much for the kind words."
Veronica Simpson
September 15, 2023
5
out of
5
rating by Veronica Simpson
"Thank you to Katie in the office for Ryan Hendrix. I had to drop a car and add insurance to a newer car and Katie had the documents to me within an hour for the new vehicle. Thank you Katie."
We responded:
"Thank you so much Veronica. We appreciate your review and kind words. Please let your friends and family know about us as well. You are the best!"
Sid B
August 6, 2023
5
out of
5
rating by Sid B
"Katie is always incredibly helpful and knowledgeable. Super satisfied with their customer service."
We responded:
"Sid, thanks so much for the kind words. We really appreciate you and you trusting us with your insurance needs. Thanks so much!"